Q 1: Are you manufacturer?
A: Yes, we are manufacturer with more than 10 years' experience.
Q 2: What are your Payment Terms?
A: Payment shall be made by T/T, L/C, or D/P, etc., it varies considerably according to the region that you are in.
Q 3: What's your Minimum Order Quantity?
A: Any order quantity is warmly welcomed.
Q 4: Do you have English Manual for each machinery?
A: Yes. The instruction manual,the test report and other Data Sheets related shall be provided by us.
Q 5: Can you customize the machine for me ?
A: Yes, we can customize according to customer's requirements.
Q 6: What shall we do if breakdown occurs?
A: Please informed us once the breakdown occurs. During warranty period, if breakdown occurs, we shall respond in time after receiving the notification of the buyer. We shall handle failure over the telephone/ fax or arrange relevant personnel to the site according to the buyer’s requirements.
Q 7: Do you support overseas installtion and debugging?
A: Yes, normally We will despatch a profesional team with translater to the field to complete the whole project.
Q 8: If any breakdown, do you have any prompt ways to support us?
A: Yes, we have on-line services to make one-one explanation.
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